Contact Form Setup

Visitors can send a message to a staff member. WordPress delivers it with wp_mail(). The visitor’s name and address are the reply-to.

Enabling the Form

1. Go to Staff > Settings, then open the Advanced tab.
2. Check Staff contact modal.
3. Click Save Changes.

Put an Email on the staff member and publish them. The form sends to that address. A draft staff member can’t receive messages.

On the single staff page, the email button is shown when Staff contact modal is checked and the staff member has an Email.

Settings

These fields are on Staff > Settings, on the Advanced tab.

Setting	Description	Default
Staff contact modal	Shows the contact form for a staff member who has an Email. While it is unchecked, messages are not sent.	Off
Display staff’s email address	Shows the staff email in the form	Off
From Address	Address on the From header	Site admin email
From Name	Name on the From header	Site title

How the Form Works

1. The visitor opens the form from the email icon.
2. The heading is Send a message to, followed by the staff member’s name.
3. The form asks for Your Full Name:, Your Email:, Email Subject:, and Email Message:.
4. All four are required. Your Email: must be an email address.
5. The visitor clicks Send.
6. If the checks pass, the visitor sees Email sent! The dialog closes after 3 seconds.

When Display staff’s email address is checked, the form also shows To: with the staff email.

When Staff contact modal is checked, the page includes the staff email as base64 in a meta tag.

Email Delivery

wp_mail() sends the message to the Email saved on the published staff member. The form sends the staff member’s ID, so the address can’t be changed in the browser. The From header uses From Name and From Address. The reply-to is the visitor. The subject line starts with [Web Inquiry].

If mail does not arrive:

1. Confirm the staff member has an Email.
2. Send WordPress mail through your provider, for example with WP Mail SMTP.
3. Use a From Address your provider accepts.

Spam protection is covered in Contact Form Security.

Email problems are covered in Troubleshooting.

Form markup is covered in Template Overrides.

Filters for the subject and message are covered in the Developer Guide.